Terms and Conditions
Terms & conditions Amanda Ellen Wright trading as Amanda Wright Textile Artist (ABN 15 386 637 009)
Customer means the party engaging the services of Amanda Wright. Programs, services, courses and similar synonyms are used interchangeably.
Our Prices and Fees All prices quoted are in Australian Dollars. All prices quoted are for the listed and mentioned services only and are subject to change in line with third-party providers, the Australian dollar, and other unforeseen circumstances. Customers may be required to enter into arrangements with third parties to allow for the services of Amanda Wright to be provided. Any such agreements are between the Customer and the respective third parties. Amanda Wright encourages Customers to review any terms and conditions prior to acceptance.
Payment of Our Invoices To secure placement in a program or within services, either payment in full or a mutually agreed-upon non-refundable deposit is required. Payment plans are available, and the Customer must enter into a direct debit agreement. Throughout any program, Amanda Wright requires payment for services to be provided prior to the Customer engaging in the next stage of the program. Upon enrolment in Programs (excluding 1:1 Coaching), access will be granted immediately upon payment. Failure to make the requisite payment will result in services being placed on hold and the Customer's place in any program cancelled.
For Membership: Membership is billed automatically on a monthly basis until cancelled by the Customer in accordance with the cancellation policy.
Refund and Cancellation Policy Upon commencement of the services, which occurs upon entering into services with Amanda Wright, there is a strict no-refund policy due to the nature of the services provided, which may include personalised coaching or digital content. This is subject to Australian Consumer Law. If there are any issues with the packages or services provided, please contact Amanda Wright's administrative team via email at hello@amanda-wright.com.au. We would like the opportunity to work with you in relation to your concerns.
With the exceptions provided by Australian Consumer Law, a Customer may not cancel a program that they have purchased. Amanda Wright has a finite capacity in relation to the services that can be provided and requires payment to cover the opportunity cost associated with cancellations. In the event of illness certified by a medical professional or another justifiable reason for withdrawal from a program, services may be suspended by the Customer upon request, in writing, to hello@amanda-wright.com.au. Such withdrawal is at the discretion of Amanda Wright. Should withdrawal be allowed, credit will be provided towards another program.
For Membership: There is a minimum commitment period of three (3) months. After the initial three-month period, Customers may cancel their subscription/membership by providing written notice via email to hello@amanda-wright.com.au. Cancellation requests must be received at least seven (7) days before the next billing cycle to avoid further charges.
Our Services Amanda Wright provides transformational mentoring, education, and coaching in Neurolinguistic Programming, Emotional Change Technique®, Hypnosis, and Breathwork to Customers. Amanda Wright does not offer its products or services to people under the age of 18 years. The relevant time for determining a potential Customer's age is at the time of paying the upfront fees required by these terms and conditions.
The services provided by Amanda Wright are merely indicative and general in nature. The advice is not directive, nor does it amount to counselling, financial, or legal advice. Any such advice should be sought from a qualified expert. The Customer agrees that Amanda Wright may, in the provision of the services, ask personal questions and make requests for the specific purpose of reminding the Customer of their own, previously provided, intentions. If discussing personal issues may result in a risk to the Customer, then the Customer must disclose this prior to engaging the services of Amanda Wright. The Customer warrants they are medically fit to undertake the personal development program offered by Amanda Wright.
Amanda Wright acknowledges that any personal information discussed during the provision of the services shall be kept in confidence. Amanda Wright will take all reasonable steps to ensure that its employees, agents, and any subcontractors engaged for the purposes of this agreement do not make public or disclose the Customer's information and data which would reasonably be expected to be kept in confidence unless legally compelled to do so. The Customer requests the services at their own risk. Amanda Wright will not be held liable for any losses or damages caused as a result of services purchased from Amanda Wright.
The Customer agrees that any strategies implemented by Amanda Wright remain the intellectual property of Amanda Wright and may not be used outside the terms of this engagement, except where expressly provided for. The Customer is responsible for ensuring that all materials (including but not limited to images, diagrams, and data) supplied to Amanda Wright by the Customer have the relevant copyrights, licences, and permissions for use in the services. The Customer is also responsible for the accuracy of their instructions and directions to Amanda Wright. Amanda Wright will not accept responsibility/liability for infringements or inaccuracies caused by any wrongly supplied instructions or materials.
Amanda Wright reserves the right to commission freelance support or outsource any task if it is in the best interests of the Customer. Any outsourced job remains the property/responsibility of Amanda Wright, and such services are deemed to be carried out 'indirectly' by Amanda Wright. Amanda Wright makes no guarantees or warranties, either express or implied, outside of that required by Australian Consumer Law.
Intellectual Property Protection (IPP) All content, materials, programs, and strategies created by Amanda Wright remain the intellectual property of Amanda Wright and are provided solely for the Customer's personal use within the scope of the purchased service. Customers are prohibited from sharing, reproducing, distributing, or using any materials for commercial purposes without express written permission. Violations of these intellectual property rights may result in legal action, including but not limited to financial penalties and termination of access to any services or programs.
Photography and Recording Policy During the delivery of programs, services, or events, Amanda Wright may take photographs, videos, or audio recordings for promotional, educational, or marketing purposes. By engaging in the services, the Customer acknowledges and agrees that their likeness may be captured in such media. If a Customer does not wish to be recorded or photographed, they must notify Amanda Wright in writing prior to the commencement of the program or event. Any media captured remains the property of Amanda Wright and may be used in accordance with these terms.
Customer Code of Conduct The Customer agrees to be bound by this Code of Conduct. Failing compliance, Amanda Wright may immediately terminate the agreement and cease to provide services without notice.
The Customer must:
Provide full disclosure;
Be patient;
Communicate fully; and
Comply with all laws.
If Amanda Wright terminates the agreement due to non-compliance with the Code of Conduct, no refund is to be provided.
Privacy Amanda Wright takes your privacy seriously and will protect your personal information as required by Australian Privacy Laws as well as European requirements for Customers based in that location. Amanda Wright will not use your personal information except for the purpose of engaging in, entering into, and completing a transaction and the services.
Before disclosing any personal information to Amanda Wright, the Customer must ensure they are entitled to disclose that information under Australian Privacy Laws. If the Customer becomes aware of any breach or alleged breach of privacy laws concerning information disclosed by Amanda Wright, they must notify Amanda Wright immediately at hello@amanda-wright.com.au.